Podcast appearances Media appearances 19 May 2024 Retail Restructuring & Rise of Entrepreneurship - w/ Sham Aziz (thecxway) 19 May 2024 19 May 2024 5 February 2024 From Selfridges to Self-Employed! 5 February 2024 5 February 2024 18 October 2021 Sham Aziz (Selfridges): The Formula for Great Customer Service | CX Insider Podcast 18 October 2021 18 October 2021 5 November 2023 The future trajectory of AI in customer experience, with Sham Aziz 5 November 2023 5 November 2023 Invite me to speak >